Feedback

Note: if you are a Noongar Mia Mia client with questions or requests about your tenancy, maintenance or other service please visit the Existing Tenants page. Please use these forms only if you cannot contact your tenancy worker or the regular contact number, or if you have a complaint.

Noongar Mia Mia will:

  • Treat you with respect and dignity by providing a service that is friendly, fair and sensitive to your needs;
  • Listen to you carefully and be helpful and respectful;
  • Provide you with information so that you can make informed choices about your housing options;
  • Engage with you regarding your tenancy in a safe and non-threatening environment;
  • Respect your privacy and keep your personal information confidential;
  • Not release information to other external bodies unless required to by law or by agreement with you;
  • Respond to your queries as quickly as possible;
  • Refer you to other agencies if we cannot assist you.

Noongar Mia Mia welcomes your feedback. If you have a comment, please use the form below.

Or if you have a Complaint, please scroll down and use the specific Complaints Form.

Complaints

If you have a Complaint, please use the form below.

Noongar Housing First Principles contains materials such as images, stories and text in language that embody the cultural heritage, traditional knowledge and traditional cultural expression of the Noongar people and Nations of Australia. Noongar people and communities have the right to maintain, control, protect and develop their cultural heritage in accordance with Article 31 of the United Nations Declaration of the Rights of Indigenous Peoples. Any use, reproduction or dealing with these materials for purposes not authorised by the Traditional Custodians is a serious breach of the Noongar customary laws and may also breach the Copyright Act 1968 (Cth).

For enquiries about permitted reproductions of these materials, contact the Managing Director or call (08) 9271 8711