Boola Moort

We help First Nations tenants to meet tenancy obligations and stay housed. We do this by delivering specialised, tenancy support, working closely with tenants to understand the type of barriers they may face to secure a home and to keep their home.

This can include helping our clients to navigate the ecosystem of support services, managing referrals and providing personalised psychosocial support.

We are a trusted community organisation because our support services are grounded in culture. This means that we can identify and address risk factors often missed by other providers.

We work with our tenants to ensure their understanding of rights and responsibilities, including housing standards co-designed with community Elders. We also address the circumstances that led to their experience of homelessness, so that they are best positioned to exit homelessness permanently.

Our approach to property management looks through a First Nations cultural lens. Our holistic approach is focused on the individual, and their wellbeing.

Unfortunately, in the mainstream market, most property managers tend to focus on the property, and not on the people living within the property. This can leave people feeling stressed and powerless in their own homes. Even worse, it places them at constant risk of eviction.

Eviction is enormously costly – not just for housing providers, but for society and, above all, for the homeless family. By applying a caring, culturally centred approach to tenancy, we’ve repeatedly proven that eviction is very much an avoidable outcome.

In advocating for our First Nations tenants and helping them navigate support systems, we go the extra mile to facilitate understanding and collaboration between our tenants and other agencies. Our assistance is also very hands-on and practical; we offer advice and support with home maintenance, cleaning and gardening to help establish and maintain a home environment that our tenants can feel proud of.